Privacy Policy

1. Introduction

Tempo ("we," "our," or "us") operates the website tempo-watches.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform or use our services. By using Tempo, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us when you create an account, list a watch for sale, make a purchase, send messages, or contact us for support. This includes:

Account Information: Name, email address, username, and password (managed through our authentication provider, Clerk).

Profile Information: Display name, bio, location, and any other information you choose to add to your profile.

Transaction Information: When you buy or sell a watch, we collect shipping addresses, payment information (processed through Stripe), and transaction history.

Listing Information: Watch details, photos, descriptions, and pricing you provide when creating listings.

Communications: Messages sent through our platform between buyers and sellers, and any communications with our support team.

Automatically Collected Information: We may collect information about your device, browser type, IP address, pages visited, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including: facilitating transactions between buyers and sellers; processing payments through our escrow system; verifying seller identities; communicating with you about your account, transactions, and platform updates; providing customer support; detecting and preventing fraud, abuse, and security issues; and complying with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With Other Users: When you list a watch or make a purchase, certain information (display name, location, listing details) is visible to other users. Shipping addresses are shared with sellers to fulfill orders.

Service Providers: We share information with third-party services that help us operate our platform, including Clerk (authentication), Stripe (payments), Supabase (data storage), and Vercel (hosting).

Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed by Stripe and is never stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or export your data. You can update your profile information through your account settings. To request deletion of your account and associated data, please contact us at support@tempo-watches.com.

8. Children's Privacy

Tempo is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Platform after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at support@tempo-watches.com.